Microsoft Certified Desktop Support Technician (MCDST)

By earning the Microsoft Certified Desktop Support Technician (MCDST) certification, you can help validate the unique set of skills required to succeed in a variety of job roles, such as help desk technician, customer support representative, computer support specialist, technical support representative, and technical support specialist.

MCDSTs work in the typically complex computing environments of small, medium-sized, and large organizations. Candidates should have six to twelve months of experience in supporting end users of a desktop operating system.